Official Privacy Policy

Privacy Policy Livepool88 –
Malaysian User Data Protection

At livepool88, your privacy is more than a formality — it is a core part of our service commitment. This document clearly explains how we collect, use, store, and protect your personal information while you use the livepool88 platform.

Updated: January 2026

This Privacy Policy applies to all users who access the livepool88 platform via the website, mobile app, or any other channel provided by us. By using the livepool88 platform, you agree to the collection and use of information as described in this document.

Livepool88 understands that user trust is our most valuable asset. In today's digital world, personal information is sensitive and must be handled with care. That is why we invest in robust security infrastructure and uphold a transparent privacy policy — not merely because the law requires it, but because we genuinely care about our users.

This document is written in plain language so every livepool88 member knows exactly what happens to their data. If anything is unclear, our support team is ready to answer your questions at any time via 24/7 live chat.

256-bit SSL Encryption

All data transmitted between your device and livepool88 servers is protected by industry-standard 256-bit SSL encryption. No third party can intercept or read communications between you and our platform.

No Data Sales to Advertisers

Livepool88 has never and will never sell member personal information to advertisers or third-party data brokers. Your data is used solely for platform operations and improving the user experience.

Restricted Access to Data

Only livepool88 staff with a legitimate operational need are permitted to access members' personal data. All access is logged and reviewed regularly to ensure no unauthorised use occurs.

PDPA Legal Compliance

Livepool88 operates in accordance with the principles of Malaysia's Personal Data Protection Act (PDPA). The collection and processing of your data is carried out on the basis of valid consent and for clearly stated purposes.

Right to Data Deletion

You have the right to request the deletion of your personal data from livepool88's systems at any time, subject to record-keeping requirements mandated by law. Such requests will be processed within a reasonable timeframe.

Data Breach Notification

In the event of any security breach involving your data, livepool88 is committed to notifying you promptly and taking appropriate remedial action in accordance with our incident management procedures.

Have a Privacy Question?

Reach the livepool88 support team via 24/7 live chat for any queries related to your data privacy.

Related documents:

1 Personal Information We Collect

Livepool88 collects your personal information through various means throughout your use of our platform. The types of information collected depend on how you interact with the livepool88 platform.

Data Category Information Type Collection Method
Identity Full name, date of birth, ID number Registration & KYC
Contact Email, phone number Account registration
Financial Banking details, transaction records Deposits & Withdrawals
Technical IP address, device type, web browser Collected automatically during use
Activity Game history, betting preferences Livepool88 platform

We only collect information that is strictly necessary for the stated purposes. Livepool88 does not collect sensitive data such as health information, religion, or political views unless you voluntarily provide it in a relevant context.

2 How Livepool88 Uses Your Data

Information collected is used for specific and legitimate purposes. The following is a complete list of data usage purposes at livepool88:

  • Processing account registration, identity verification (KYC) and managing your account.
  • Processing deposits, withdrawals and other related financial transactions.
  • Providing customer support and resolving any issues or complaints you report.
  • Sending important notifications related to your account, security and promotions you have opted in to receive.
  • Detecting and preventing fraudulent activity, money laundering and platform abuse.
  • Fulfilling legal compliance obligations and regulatory reporting requirements.
  • Improving the user experience through usage pattern analysis and feedback.
  • Providing tailored offers and promotions based on your gaming preferences (with your consent).

Livepool88 will not use your data for purposes beyond those stated above without obtaining fresh consent from you. If we wish to use data for a new purpose, you will be informed and given the choice to agree or decline.

3 Sharing Information with Third Parties

Livepool88 understands that you want to know exactly who has access to your information. We do not share personal data arbitrarily. Sharing only occurs in the following situations:

  • Trusted service providers — payment processors, gaming software providers, and technical infrastructure suppliers who require access to certain data to deliver services to you. All such parties are bound by strict data protection agreements.
  • Legal requirements — when livepool88 is required by a court, regulatory authority, or lawful law enforcement body to disclose specific information.
  • Interest protection — when disclosure is necessary to protect the safety of other users, prevent fraud, or defend the legitimate rights of livepool88.
Our Commitment

Livepool88 never sells, rents, or exchanges your personal information with any third party for marketing or commercial purposes. This is our absolute commitment to every member.

4 Data Security Measures

Livepool88 invests seriously in security infrastructure to ensure your data remains protected at all times. The following are the security measures we have implemented:

  • 256-bit SSL encryption for all data communications between you and the livepool88 servers.
  • Passwords are stored using a one-way, irreversible hashing algorithm.
  • Two-factor authentication (2FA) is available for all accounts as an added layer of protection.
  • Intrusion detection system and continuous 24/7 security monitoring.
  • Regular security penetration testing conducted by independent experts.
  • Cybersecurity awareness training for all livepool88 staff who handle user data.
  • A clear and tested security incident response procedure.

While we take all reasonable precautions, no security system is entirely perfect. You also play an important role in protecting your account by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to the livepool88 support team.

5 Cookies & Tracking Technologies

Livepool88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device.

  • Essential Cookies — required for core platform functions such as login sessions and security verification. These cookies cannot be disabled.
  • Performance Cookies — collect information on how users interact with the platform to help us identify and resolve technical issues.
  • Preference Cookies — store your preferences such as language, theme, and display settings to streamline your experience on future visits.
  • Analytics Cookies — help us understand aggregate usage patterns for the purpose of platform improvement.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some areas of the livepool88 platform. The livepool88 mobile app also uses device identifiers that function similarly to cookies to provide a smoother experience.

6 Your Rights as a livepool88 User

As a livepool88 member and data subject, you have the following rights regarding your personal information:

Right of Access

You have the right to request a copy of all personal information we hold about you.

Right to Rectification

You may request the correction of any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted from our systems.

Right to Restriction of Processing

You may request that we restrict the processing of your data in certain circumstances.

Right to Data Portability

You have the right to receive your data in a machine-readable format for portability.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of these rights, contact the livepool88 support team via live chat. Your request will be processed within 30 business days. We may need to verify your identity before processing the request to ensure the security of your account.

7 Data Retention & Deletion

Livepool88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements.

  • Active account data is retained for the duration of the active account plus an additional three years after account closure.
  • Financial transaction records are retained for seven years in accordance with Malaysia's financial legal requirements.
  • Security activity logs are retained for 12 months for incident investigation purposes when required.
  • Marketing and preference data is retained until you withdraw consent or close your account.

Once the retention period expires or you request data deletion (subject to legal requirements), livepool88 will securely delete or anonymise your data so it can no longer be linked to your identity.

Important Note on Data Deletion

Data deletion requests cannot be fully fulfilled where there is a legal requirement to retain certain records, such as financial transaction records required under Malaysia's anti-money laundering laws.

8 Amendments to This Privacy Policy

Livepool88 reserves the right to update or amend this Privacy Policy from time to time. Changes may occur due to legal developments, changes in how we operate, or improvements to our data protection practices.

  • The date of the most recent amendment is always noted at the top of this document.
  • Significant changes will be communicated to members via in-platform notifications or email.
  • Continued use of the platform after any amendments constitutes your acceptance of the latest version of this policy.
  • We encourage you to review this document periodically to stay informed.

If you disagree with any amendments made to this Privacy Policy, please discontinue use of the livepool88 platform and contact our support team for assistance with account closure and data management.

This document should be read together with Terms and Conditions livepool88. In the event of any conflict between the two privacy-related documents, this Privacy Policy shall take precedence.

Your Privacy is Safe at Livepool88

By understanding how we protect your data, register now and enjoy a safe, fair, and entertaining online experience with livepool88. All activities are subject to Terms and Conditions that applies.

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